Showing main stations for:. Bluefield Bus Stop. Bluefield, WV Get Directions. Location Type. Ticket Type. Contact Information.
Main: Hours of Operation. Bus Station:. Monday - Sunday. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to.
Pros: "Airline was great. Told us right away they were only going to do one drink service so we could order two. Left on time and had no issues. Would definitely fly with them again. Even though you have to pay to check a bag, it's still a better deal than any other airline out there. People need to stop complaining about the extra fees, do you want cheap or not. Cons: "Nothing. Cons: "5 hour delay. They offered meal vouchers. For 8 dollar like wtf? But of course they offered them after every place closed in the airport.
Pros: "Really smooth flight, quick and easy to Las Vegas Cons: "Paying for checked luggage Pros: "The flight left on time. Friendly crew". Cons: "I don't like that they charge for carry on bags and they don't have a toll free number". Cons: "The boarding agent didn't understand priority comes before group 3. Pros: "Price". Cons: "Bought two tickets, I had to pay more to sit with my wife.
Seats don't recline. Endless emails before the flight telling me to pay for my carry ons. Cons: "The weather blizzard and freeways being closed. I missed my flight". Pros: "Check in was easy, seating comfortable, staff very polite". Cons: "No complimentary beverage is kind of a bummer, since you do get quite thirsty during a flight".
Cons: "Late flight , now stuck on plane for 20 mins and being moved to another gate. Still on plane". Pros: "The crew was great but the seats were not comfortable. Pros: "Yes, the crew was amazing and I enjoyed the leg room. Pros: "Very good". Pros: "Lady at the check-in terminal was amazing. Flight staff did a good job. Feel like they could have taken care of the customer better. Cons: "Flight cancelled".
Pros: "I was very pleased with Captain and crew, very friendly and helpful. Cons: "Seat comfort was the only issue I had. Pros: "Boarding was quick. Cons: "The flight was packed and I was seated between two strangers during a pandemic. Very irresponsible. This will affect my decision to fly frontier in the future. Cons: "Fewer people on the plane during Covid would have been nice". Pros: "Check in was".
Cons: "Just was delayed flight was to be at and delayed to am sucked cause was very sleepy lol but other then that all was well thank you!!!
Pros: "Better to board back to front! Cons: "At least offer water!! Cons: "Frontier is trash. Cons: "Flight attendants continued to over serve drunk passengers in row 17 18 and Two large parties came into the plane hammered. One spilled a drink on me while his buddies from across the aisle hit me in the eye with an empty liquor bottle screwing around.
Another member of their party got up to go to the bathroom while we were landing. Flight attendants did nothing to accommodate me or the other people pissed st the clowns. Last time I fly frontier most likely. Like to know why they continued to over serve them?
Pros: "Modern planes. Good on board crew. Cons: "2. I received a text message at 9 am telling me that the flight was delayed until pm At am, I received another text that the flight was delayed until pm A couple of minutes later, another text. My flight is now on time.
Are you kidding me? On top of that, the customer service representatives made an announcement that there was a maintenance problem with the original airplane and a new one was enroute to take up the slack. They said this as a statement and offered no apologies or sorry for the inconvenience. Cons: "I took my 11 year old daughter for her first unaccompanied airplane trip to Florida today on Frontier Airlines.
I paid for a window seat in the back row, which is where she wanted to sit and is also required to sit being unaccompanied. A few minutes after she boarded she texted me that a mom told her to move over so her kids could sit at the window seats my daughters seat. My daughter of course just listened and moved over. I was livid. What was this flight attendant doing? She had to notice the seat assignment switch at some point.
I understand that another adult passengers can make a seat assignment switch but NOT a child. I am also fine with a flight attendant asking my daughter to move but not another passenger. It sounds like a bully just wanting the best for her kids at the expense of my daughter. I was a fury of no sleep I work night shift and pregnant emotional looking for help at the airport and there was no one to help me! I should have called my daughter and had her put the flight attendant on the phone but at the time the thought never crossed my mind.
I was then on with customer service for at least 45 minutes. I had to push them to give me back any sort compensation. This is about my daughter and her safety and the service I paid for her to have in my absence. I am still so angry.
The flight also left 40 minutes late without any given reason. Cons: "Its a scam! They act like they are giving you a break by having you buy cheap flights but in reality it costs more than a bit more expensive flight. Must add that our flights together cost We should of went with American Airlines. On top of that we couldn't select our own seat if so, we had to pay extra, so we had to sit separated from each other. It was ridiculous! Never Again with this company!!!!!
Pros: "When I told people I was taking Frontier, they scoffed, rolled their eyes, and joked that I'd have to pay to use the bathroom. Well, it wasn't THAT bad. In fact, I got an assigned seat in contrast to Southwest. Plane was fairly new, and the seat wasn't too small then again, not super big. One flight attendant tried to make the atmosphere festive since we were going to Vegas and some people got absolutely shit-faced on the flight.
I thought this was kind of cool, but I'm sure some people were annoyed since the drunks got VERY loud. For the price, I would definitely go to Vegas from Indy on Frontier again.
The guy in charge of the check-in area yelled at one of his employees and humiliated her in front of me. Super awkward. They really do charge for water.
OK, I can see charging for a Coke, but water? I thought there was a law saying airlines HAD to provide water on request for health reasons. Then again, I had a huge water bottle from home, so why am I bitching?! Cons: "The only thing I didn't care for was that when my flight was delayed by three hours; when I landed the crew in the airport because an attendant refused to take minute to look at my ticket.
If she had looked at my ticket she would have seen that I didn't miss my connecting flight because it was also delayed by three hours. I almost missed my connecting flight because this artentand kept refusing to help me and kept sending me to customer service who would have told me to get on my same connecting flight.
The attendant was working at the desk near my connecting flight but refused to take a minute to try to help me even though she wasn't busy nor was she helping someone.
I had to figure this out on my own while standing in line at customer service, which had about people waiting who also missed their flight so I would have missed my flight if I had done what the frontier attendant from my connecting flight desk had instructed me to do. I had to run back to the gate minutes before boarding ended almost missing my connecting flight because of the attendant.
Attendant worked at the denver , co airport. The crew on the plane and everyone else was great. Also didn't care for the charge for a carry on bag. Pros: "Well, first of all I did not go to Vegas I ended up going to Detroit instead. I purchased the insurance only to find out you almost have to be dead in order to be able to use it.
During my flight to Detroit a passenger had been drinking aboard the plane and police had to come aboard the flight to remove the passenger prior to allowing the other passenger to deplane first. We had to watch that entire ordeal while my loved ones waited at baggage claim to pick me up. The food selection wasn't very appetizing. However, some of the flight attendants were friendly My relatives fly frontier all the time and recommended I use them and I did, but I'm not sure I'll ever fly frontier again.
Cons: "No one at the counter before the flight. Everyone was at the gate. I lost my flight and you wanted to charge me anotyer dollars. And i had ti catch a flight frim Orlando and had ti drive myself there. They lost my baggage as well. Pros: "The attractive fare. Cons: "Long delay on return flight. Pros: "The seats were spacious". Cons: "When I went to check-in for my flight and get my boarding pass, the Frontier employee at the counter asked if we had paid for carry-on bags online.
We said no and she looked at our bags and said we were fine. When we got to the gate however, I was stopped and told that I needed to pay for my bag. I asked to speak to a supervisor. I explained that their employee at check-in told us we did not need to pay for a carry-on.
Pros: "Nothing abt it". This happen to more than one passenger in line with me. This agent continued to argue with me rolling her neck and head at me rather than get me to t gate with an available half hour before take off. There was vomit at the counter which they refused to call anyone to come and clean up but overall NO ONE was on task. Pros: "price. Cons: "They lost the full planes worth of baggage at the arrival in Denver, we waited over an hour and a half for the luggage, while other flights arrived, got their bags and left.
Attendant kept coming over the intercom saying they were looking for the bags from our flight. Once on the plane and the doors shut, passengers were not allowed to move to an empty row, because they said we did not pay for other seats in coach, so had to sit cramped in seats while multiple rows were empty or had only one passenger for the 3 seats.
Cons: "Flight was canceled due to "maintenance issues". Agent was not empathetic at all. When asked when or if the flight was going to leave I said so you're basically saying it could be midnight before you might have an answer We were able to get our money back by having to call Frontier directly.
Lourde was very helpful, but the Frontier agents at charlotte douglas were no help at all. Will never fly Frontier! Cons: "at pm I had a text alert that the flight was delayed by 8 hours yet there was nothing done to replace crew who were going over their max hours. The pilot and both stewardess told different stories. At 1 am in the morning they claimed they were looking for replacements.
It is bad enough having a flight canceled and having to drive miles or wait up to 2 days to be rescheduled Then cancel due to weather The baggage fees were almost as much as the airfare.
Cons: "The seats are very uncomfortable. They are smaller than before and the airline claims they are "pre-reclined. The staff is not friendly. Food costs, they claim you can't consume your own alcohol, and they begrudgingly give you water if you press them. When the plan landed at the exact time the pilot predicted 4.
In fact the crew frequently abused the seatbelts fastened light during calm air. Don't fly Frontier unless it is severely cheaper; the experience is terrible. Pros: "Equipment was relatively new so no issues there. Orderly boarding and clean cabin. Flight crew did a superb job! Cabin crew were polite and accommodating enough. The entertainment is complimentary but there's a charge for internet.
My 'bargain' ticket was now the same price as every other airline plus the 'privilege' of food and beverage purchase whereas all the vanguard carriers still offer free carry-on, snacks and soft drinks. BTW unless you're drunk or completely exhausted, don't plan on getting much sleep: the seats were made with some of the thinnest padding I've experienced and you might get inches of recline, IF you can locate the lever!
You can do everything a la carte, but will cost more beyond 1 bag. BTW, do it all online or you'll pay more at the airport. All in all, absolutely fine for the price if you have a personal sized item i. Pros: "The efficiency of the boarding process.
It was organized and fairly expedient. Cons: "The exorbitant additional fees. Absolutely absurd to charge for a seat and carry-on luggage in addition to the plane ticket itself. The chairs were uncomfortable. For all the extra fees you'd think a movie and some snack packs might be available. Then again, with the trays too small to fit even my mini iPad, there'd be no place to put them. No in-flight entertainment was a bummer too.
I've usually been so happy on Frontier. Bit this experience will keep me from flying Frontier ever again. Pros: "The flight attendants were fairly kind and considerate when going about their job. Cons: "I fly a lot and have taken a fair share of disappointing flights but this one certain hits the top. The boarding process was chaotic; the woman at the counter was down right rude and did not once make eye contact. The flight crew was close to useless when people were taking too long to be seated or placing bags in the overhead.
I cannot rate food or entertainment because frontier is too cheap to even hand out tiny bags of mixed nuts. You certainly pay for what you get. Then we all waited 45 minutes for our bags to be unloaded at baggage claim. That is an unacceptable amount of time! Only for me to realize my bag was lost and somewhere in Mississippi. I arrived at LAS an hour before departure, and tried a kiosk. It advised me that I needed to see an agent. I get in line. The agent will not help me to book another flight, but gives me a paper with an on it.
I am told that all of the next days flights are sold out. When I expressed my displeasure at the charge, I was told that Frontier was a low cost operation and should not be surprised that I would pay more for extras. My response to that is "When did customer service become an extra, for which I should be charged? Pros: "We landed safely".
Cons: "The flight crew was atrocious. They were rude when they spoke to us and when I asked for refreshments they turned around as if to get them for me and then the lady sitting next to my husband had to get their attention again to ask a second time if I could have water and Chex Mix so I could take my medicine. It is disgusting to me that we are charged for flight and then charged for Refreshments during that flight. Any other Airline who charges for a seat to take you to your destination includes at least drinks and nuts for free but not you.
Pros: "I sat in the first row, so the leg room was pretty good. Cons: "Kayak quoted ticket prices in search results that were not consistent and I didn't know off the top of my head that Frontier makes you pay for all luggage, even carry ons.
These results should be marked differently so it's not so difficult to figure out which tickets are actually less expensive. No entertainment options. An oil slick of grease and grime over my window.
Very, very unimpressed. Cons: "While I am thankful that we made it back to the airport after some mechanical issues. I called Frontier and ask them to get me on a different flight that night or first thing the next morning. They would not help me. They kept telling me I had to talk to the agents in the terminal. There were other people standing in line waiting to be helped. They offered no alternative. Wouldn't even book me with another airline to get me to my destination. The best Frontier customer service on the phone would do was changed my flight to Saturday night.
Which did not good since I was coming back from my trip on Sunday. Pros: "Cheaper than the other airlines. Cons: "If you don't prepay for your checked bags online, they charge you more at the ticket counter for no reason. The Web site is very buggy and full of errors. It took forever to prepay for our checked bags. We even had to call their online support staff because their Web site is so full of bugs.
They also charge even more for a carryon bag than a checked bag -- which is ridiculous -- so the entire overhead bins were empty. A few of the ticket counter staff were lazy rude utter morons. Others were helpful. The planes seem very old. The seats are uncomfortable and small. No entertainment system. Every little thing has an exorbitant cost -- including coffee or coke -- on a 4 hour flight.
It's cheap but not cheap enough for the horrible experience and lack of service and lack of quality or comfort. Buses are much more comfortable. Pros: "They give you free water on the plane. That's it Cons: "First off, our flight was delayed 5 hours.
I understand because of weather. No big deal. But when it is supposed to leave at and You tell everyone , and then at tell everyone it'll be here at , then at it went to and then again During this entire time, I kept asking for updates and the staff at Frontier seemed angry so many people kept asking Because of the long wait many people didn't eat dinner, JetBlu decided to get coffee and donuts for all of their passengers they said it over the loud speaker , Frontier didn't give us anything.
When the plane landed at , the slowness of the workers couldn't have been any worse. Loading the bags slow, cleaning the plane slow. Plane gets here at and we don't take off until You'd think we would get some type of snack or drink for this horrible wait time right?
Water is free on frontier, but nothing else. And they stuck with that. Not even a soda or bag of chips! My friend is 6 foot 4 and I'm not sure how they get away with the nonexistent leg room. His knees were smashed against the chair in front of him the entire time.
Funny for me, sucked for him or anyone tall. He asked to change seats to 1 of the 2 open seats we had seen with more leg room near the side emergency exit. In the middle of the flight. I have no words for it. Customer service was horrible, food was nonexistent, drinks were nonexistent, leg room was nonexistent.
And that sums up how I'll never be using frontier ever again. An attendant asked if I was military, I wear an Air Force cap my daughter gave me when she graduated. I said no, and explained it was my daughter's and she thanked her for her service and me for supporting her choice. A few minutes later an attendant asked if I would follow her, they had a different seat for me, she said. At first I thought I had the wrong seat. I stand 6ft 3in and about lbs. She directed me to a seat that had knee room and thanked my daughter for her service and me for supporting my daughter's choice to serve Our Country.
This action just strenghtens my loyalty to Frontier Airlines and will continue to travel with you all I can. My trips with Frontier Airlines has always been a Good experience. They are Real and Professional people. Let them keep doing what they're doing because it's working, for Me anyway. Thank You very Much". Cons: "Just when you thought airline travel couldn't get worse, Frontier brings you hard seats that don't recline and tray tables about half the size of a sheet of paper.
Want a real seat? No problem--pay more. Want what they call a "laptop-friendly" tray table? By the time you've paid to bring luggage on your trip--whether checked or carry-on, it costs--you've racked up a cost you could have used to fly a real airline.
Pretty soon they'll be charging extra to fly on a plane with wings. And then their website was down all morning when I needed to check in. I used to fly Frontier a lot. Never, never, never, never again. Pros: "Priority check in for veterans. But will not be using this airline after this trip.
Arrived 3 hours before flight. The flight was delayed for 2 hours. Get to the destination with no transfers and my luggage is the only piece that doesn't make it! The baggage claim attendant was all nonchalant and informed me every bag in their history has ALWAYS showed up in a few days. I'm traveling for a weekend business convention I will not be using this airline in the future. Pros: "Left on time. Arrived early. Crew was pleasant enough. Luggage arrived safely.
Having a non-stop flight from east coast to central Texas was great. Cons: "Price of ticket looked good online, but ridiculous add-ons put price above cost on other airlines. Seats were too close. Felt cramped.
Price of snacks and beverages too high. Plane looked a little rough on outside, which doesn't matter, but makes one wonder about maintenance of engines and vital parts. Several years ago I felt ripped off by Frontier. So far with my recent experience this time, I would continue to consider using Frontier. Pros: "We arrived in Las Vegas 20 minutes early.
We sat on the runway in Vegas for 15 minutes waiting for a gate to open. They charged me to select a seat. They don't participate in TSA Pre-check 5. There was no organized line-up for each separate boarding group. Last time I let someone else book my flight on another airline! Pros: "Text message notifications of flight delay, considering my flight was delayed multiple times, quickness of boarding, and short wait times at the ticket counter". Cons: "The carry on baggage fee that I was informed of as I was boarding, causing delay to other passengers while other guests and myself are waiting to pay for a bag, or forced to throw items away.
I understand most airlines have started charging these fees now, but it is ridiculous to get to the airport and have to pay for every bag. Also why do the room in the seats seem to get smaller every time, no headrest, and I can barely fit a book on my tray table. A few money saving techniques male the flight that much less comfortable".
Pros: "The stewardesses were very nice and did everything they could to calm the passengers down. They were professional and courteous when certain irate passengers not me or us screamed at them. We woke up at am to make the am flight which was not easy. Despite calling the airline, going online there was no indication whatsoever, even after we had checked our bags, that a nearly 7 hour delay was already in store.
When we asked the Frontier personnel they had no idea what was going on and did their best to control the situation. Even when they had changed the gate it was a communication nightmare. Pros: "The flight attending Andrew was very rude. Rude to me and many others. I felt it was the worst experience ive had on a flight, i fly often. Pros: "The crew was very friendly". Cons: "This was my first flight with Frontier.
I didn't know that the seats do not recline, there is no wifi, and you have to pay extra for literally everything. I didn't realize that you had to pay extra for all bags I've never heard of anyone charging extra for a carry on when I purchased my ticket. I chose Frontier due to the affordability of the fare, however once the extra fees are taken into consideration, this was no longer the lowest price available, and there was certainly no other reason to make this airline stand out as preferable over other airlines.
Pros: "The crew had an excellent sense of humor that helped with the not-so-great situation of being delayed for 4 hours. Cons: "Since when did one have to PAY for a very light refreshment on a plane?! My kids were hungry and thirsty and I was not going to use a credit card for cheese curls and a bottle of water.
The interest alone would have been about the same as my mortgage payment! The seats on the plane do not lean back and there is hardly any cushion on them. It was uncomfortable and will make me rethink using Frontier airlines again. Pros: "On time on the way out. Cons: "Bought the ticket in Chicago because it was cheaper than flying out of Madison or Milwaukee. Even if I paid for a bus ticket from Madison to Chicago.
Which it wasn't. Morris argued in a civil lawsuit that MedicWest Ambulance negligently treated her allergic reaction. She argued that neither of the two medics on-site that day had IV epinephrine, an adrenaline treatment for severe allergic reactions that is required by the Southern Nevada Health District.
According to testimony during a three-week trial, the requirement was established by a task force the company sits on. Morris said the medics instead deployed intramuscular epinephrine, but IVs are required for full anaphylaxis.
MedicWest denied any wrongdoing and said the outcome was inevitable because of Giacalone's heightened sensitivity to peanuts.
Attorney William Drury argued Giacalone never lost consciousness.
0コメント