New york microscope company reviews

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If you require custom configurations such as mounting options or attaching cameras to your microscope, we can help you find everything you need. We gladly accept purchase orders from all educational, medical, industry, business, government agencies and institutions. New York Microscope Company is the only microscope company to offer Free Service Protection Guarantee with the purchase of every microscope. Visit our Free Service Protection page for more details.

We have decades of experience in offering a full-range of microscope repair and services. Please contact us for any of your needs regarding maintenance or repairs. If you are looking specifically for microscope accessories or tools for servicing your microscope, we offer more than twenty affordable options for your convenience. Please contact us today or call us toll-free at Our microscope experts are happy to assist you with a variety of customization options to meet any technical requirements.

We can help you find the right microscope digital camera to capture images and facilitate your lab workflow, adapt your compound or stereo microscope with a fluorescence attachment, modify a pre-owned microscope, or selecting mounting options to provide larger workspace and flexibility for industrial applications.

Best Customer Service in the Industry. It would be impractical for me to buy a microscope for just one stone. Just shipping alone would be ridiculous. This garnet is 6x4x3mm. I do not know what kind of microscope I would need but I am on disability which rules out any purchase.

I wanted to rent some of your time. By sending you the stone New York Microscope would know what type of microscope to use to obtain j-pegs that could be sent to a paleo-entomologist and I would give New York Microscope the credit for the microscope used and the exceptional service provided.

Please call me at and ask for Bob if you are interested. The experts say that this is impossible and your help would receive a lot of notoriety. Respectfully Yours, Robert Bob Jones. It was supposed to have a free gift of "household items" upon purchase. However, it never denoted that in the purchasing process so I have no idea if I will get the free gift or not. Should be part of the "cart" if it is included. Update: Received a nice email from the company apologizing for a glitch in their cart screens.

Everything turned out great! Would purchase from them again. I'm an international customer Canada. Fred went 'out of his way' on my behalf and sourced the 'correct' bulb for my microscope. It may seem like a small thing to do, but there have been multiple emails, and pictures going back and forth. I am not an institution, just a dad with a son who is 'super excited' about using our microscope yet Fred has given me service as though I was a huge company spending thousands of dollars.

As an airline pilot I am profoundly aware of the importance of professionalism and customer service, Fred epitomizes both. Thank you SO much.

I went to New York Microscope company after I had a bad experience with another on line store. What a huge difference in customer service! The sold me a quality microscope. Answered all my questions without getting annoyed. I will highly recommend this company! I was looking for a particular comparison microscope and found exactly what I needed. Moreover, I needed to get the quote submitted quickly I was on a struct timeline which was no problem. Service was great and everyone was very friendly.

I was first drawn to New York Microscope Company due to the large amount of educational material available on their website. After reaching out to customer service with lots of questions, I worked with Fred Koenig who was incredibly insightful and thorough in his email responses. Through this correspondence, he helped me to identify the highest quality microscope for my specific needs that fell within my conservative budget constraints.

I had many questions as my research process unfolded that Fred answered generously and honestly. I am very happy with my experience with this company so far, and will not hesitate to continue reaching out as needed! Fred was just wonderful, prompt, helpful and efficient in providing guidance on my antique Zeiss microscope. This is rare in today's business world. I am a retired physician with lots of training in pathology; I will recommend The New York Microscope Company to any colleague in need of a microscope.

The salesman was very helpful in identifying microscopes that met my specific needs. The website included links to PDF's that helped me study the features of each microscope and the accessories. There was a broad selection of microscopes and I'm happy with my experience. Fred went out of his way to help me discover the Model number of a 40 year old Meiji gem microscope.

Above and beyond service is what brings in new customers and keeps old ones. So easy to use your site. I quickly found what I needed just by typing in the US Patent number of the microscope I own - very impressive! However, when I tried to call and email to get directions on returning my order because I ordered the wrong bulb I have yet to receive a call or a reply. I'm sure you are very busy and I did have a great experience ordering with you folks - placing the wrong order was my fault - I'd would like to see the return process go as smoothly as the ordering, but I get that you guys can't anticipate every customers oversight.

All in all you guys are truly a great resource. I just found your website on Google and had a question about a microscope, so I thought I send an email to see if I could get any help.